About Aussie Vet Products

Aussie Vet Products is a trusted trademark and one stop store for all your vet and pet needs. Proudly Australian owned, based in Brisbane, we have been operating for more than a decade with a high reputation with pet families and animal lovers. Our motto is to bring the top branded vet & pet products at the most affordable prices to our customers across Australia.

Aussie Vet Products offers a large range and variety of products in the category of pet food, over the counter animal pharmaceuticals, grooming supplies, wild life supplies etc. We currently carry over 3000+ branded products for Dogs, Cats, Horses, Farm Animals and Wildlife.

  • Guaranteed Savings
  • Trusted Brands
  • Quick service
  • 100% Australian owned and operated with a local customer care team! 

Our team comprises of a registered Veterinarian consultant, marketing and sales staff, warehousing and logistics specialists/partners and E-Commerce professionals. Together, we bring to you an unparalleled service of comfortable shopping for all your pet and vet needs at a simple click.

The team at Aussie Vet Products has served thousands of pet families and have been committed to quality customer service. We have successfully fulfilled large volume of orders over the years building trust and partnership with individual pet owners, business owners, Government and animal rescue groups.

We are agile and lean in our business structure and always open to discussing new business partnerships to enhance our services.

Call us on 1300 382 263 Mon to Friday 9am-3pm AEST or send us an email via our Contact page

How We Can Help

  • Customer Care helpline – 1300 382 263 Mon-Friday 9AM-3PM – Ask for a call back or simply talk to us and we will help you place your order if you are unable to do it online.

  • Need something urgent?  Call us and we will organise express shipping at Australia Post special rates or allow pick up from our warehouse in Gumdale, Queensland.
  • Donation Cards are now available if you wish to donate to your preferred Charity or help someone in need – Easy and convenient for the recipient to have the flexibility to purchase. All cards have a validity of three years from the date of purchase. Simple put their details in the form at checkout and an email will be sent to them with the voucher.
  • Having any trouble with your order? Simply send us an email via our Contact page with your Invoice reference number for follow up within one business day.
  • Overseas buyers can email enquiry, pay via PayPal and receive their products anywhere in the world through Australia Post network. Terms and Conditions apply, please check with Customer Service team. (International site under construction)
  • If you are a business owner or an association and need regular bulk supplies, call us today for our B2B program and special trade prices on quoted products.
  • Need Finance assistance? Try AfterPay option at check out – Convenient and easy as you pay in instalments using Afterpay at no additional cost.
  • Keep up with our latest updates, promotions and blogs by following us on Facebook and subscribing to the monthly E-Newsletter.
  • First time customers enjoy 5% off their first buy when they subscribe to the newsletter.
  • We can deliver to residential, commercial and PO Box addresses anywhere in Australia through Australia Post. We pass on the special rates to all our customers to make it affordable and convenient. You receive your goods in a customised box ensuring least risk of damage in transit.
  • We offer a large range of payments options to suit your shopping preference.
  • Choose from MasterCard, Visa, BPay, Paypal, Apple Pay, Google Pay, Zip Money, After pay and Direct Deposit.
  • For all returns, contact helpdesk  via our Contact page, and you will be posted a prepaid label to send items back. We pay postage if we are at fault.  Simply take it to the nearest post office in its original packing and email us so that we can do the needful to service your order.

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Author: Aussie Vet Products   Date Posted: 25 January 2017